Turn feedback chaos into clarity.
AI-powered weekly briefs that tell you what to focus on next.
See a sample brief↓How It Works
Connect your sources once. Get clarity every week.
Feedback flows in
Forward emails, connect Slack, import a CSV, or embed our widget. Triagly collects feedback from wherever your users already are — no new tools for them to learn.
Automatic triage
Triagly summarizes, categorizes, and scores every item by urgency — then groups duplicates so you see patterns, not noise.
Weekly clarity, delivered
Each week you get an email with your top issues, trending topics, quick wins, and concrete recommendations. Read it in two minutes, then get back to building.
Good morning — here's your Sophon brief.
1 urgent issue needs attention — Authentication Issues is the top priority. Feedback up 25%.
What to focus on this week
Fix the authentication issue immediately — it's blocking paying customers. The mobile password reset bug started 3 days ago and is affecting multiple users.
After that, the settings navigation is a quick win you could knock out in 30 minutes.
Dark mode is trending but can wait for next sprint planning.
Urgent Issues
Authentication Issues
5 mentions · Started 3 days ago
Users can't log in on mobile devices. This is blocking active customers.
View details →
Resolved Since Last Week
Slow Dashboard Loading
Was 6 mentions last week, now resolved. Performance fix shipped Tuesday.
Quick Wins
Settings Page Hard to Find
4 mentions · Multiple users couldn't locate settings. They expect it in the user menu but it's under a separate gear icon. Simple UI fix.
View details →
Trends
Dark Mode Requests
↑ +38 mentions · Now your most-requested feature. Users are polite and patient — not frustrated yet, but interest is growing.
View details →
Login Complaints
↓ -52 mentions · Login issues are decreasing after recent fixes.
View details →
Week in Review
Feedback
23 +5
Bugs Reported
4 +2
Critical Issues
3
Avg Sentiment
Positive
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