Turn scattered customer feedback into product decisions.
Go deeper
Need specifics? Just ask.
The brief covers what matters each week. When you need specifics — “What are users most frustrated with?” or “What changed since last month?” — ask in plain language and get cited answers from your actual feedback data.
AI Chat
Ask anything about your feedback
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How it works
Three steps. Zero manual work.
Triagly handles collection, analysis, and delivery. You choose how to access the intelligence.
Connect your sources
Forward emails, add the widget, connect Slack or Zendesk, or import a CSV. Feedback from every channel flows into a single, structured dataset. Nothing slips through.
AI processes everything
Classification, priority scoring, duplicate detection, pattern tracking — every item is analyzed the moment it arrives. No manual tagging. No taxonomy to configure.
Get clarity without changing how you work
Read the weekly brief in your inbox. Ask follow-up questions in AI chat. Dig into specifics in the dashboard. Route issues to GitHub, Linear, or Asana. The intelligence adapts to your workflow — not the other way around.
Up and running in minutes. No taxonomy to configure. No manual sorting.
No credit card required
'checkout crash' spiking on iOS 17
4× your baseline · started after v2.4 release · 8 unique users
8×
reports in 2 hrs
Negative sentiment up sharply
Cluster: billing & subscription issues · 14 mentions in 6 hours
↓22%
vs. yesterday
“I’m canceling — this broke our workflow”
No similar pattern in last 30 days · high-priority flag
NEW
churn signal
Real-time alerts
Critical issues don't wait for Monday.
When a bug report spikes, sentiment drops, or a critical issue surfaces, Triagly alerts you immediately. Not just “something happened” — the alert tells you what changed, how it compares to your baseline, and what feedback is driving it.
Five alert types: critical feedback, bug spikes, sentiment drops, volume surges, critical issue clusters.
Why Triagly
See what you've been missing.
Most feedback tools give you a place to pile things up. Triagly tells you what it means and what to do next.
Patterns your spreadsheet can't find.
Eight people reported the same problem in different words. You'd never connect them manually. Triagly catches it automatically using semantic matching — not keyword search.
Priorities based on data, not gut feel.
Every piece of feedback gets a priority score based on sentiment, frequency, recency, and impact. The brief ranks what matters most so you're not treating every request as equally urgent.
Answers without digging.
"What are users most frustrated with this month?" Ask in plain language, get cited answers from your actual feedback data. No filters to configure, no reports to build.
A record of what got better.
The brief tracks what's been resolved since last week. Over time, you can see whether the issues you addressed actually went away — lightweight outcome measurement built into your weekly workflow.
Compare Triagly
- Triagly vs Canny
AI that finds patterns across all feedback, not just what people upvote
- Triagly vs Productboard
A weekly brief that does the synthesis for you, no platform to maintain
- Triagly vs Slack
Every mention captured, classified, and prioritized automatically
- Triagly vs Spreadsheets
Semantic duplicate detection and automatic priority scoring
- Triagly vs Manual Triage
AI that processes everything the moment it arrives
Built For
- Product Managers
You're the only PM, or one of two. Feedback comes from everywhere. You need signal, not another dashboard.
- Founders wearing the PM hat
You're building, selling, and supporting. Triagly gives you the weekly brief so product decisions don't fall through the cracks.
- Small product teams
Your team is 3–10 people. Everyone touches feedback but nobody owns synthesis. Triagly does it automatically.
Your users are already telling you what to build.
Triagly makes sure you hear it. Set up in 5 minutes. First brief arrives Monday.
No credit card required