Features

Build on top of your feedback data.

A clean REST API for querying, submitting, and exporting feedback. Submit feedback from any system and it flows through the full AI pipeline — classification, priority scoring, duplicate detection, and pattern analysis. Automatically.

Submit from anywhere

POST feedback from your app, support tool, or internal system. AI processes it automatically — summarization, classification, priority scoring, duplicate detection.

Query with full filtering

Filter by status, classification, sentiment, source, tags, and date range. Cursor-based pagination. Sort by priority or recency.

Bulk export

Export up to 5,000 items as JSON or CSV. Same filters as the list endpoint. Build reports, sync to data warehouses, or feed into analytics.

Scope-based permissions

feedback:read keys can only query. feedback:write keys can query and submit. Generate keys from Project Settings with the exact scope you need.

How it works.

1

Generate an API key

Project Settings → API Keys. Choose read-only or read-write scope. Copy the key.

2

Authenticate with Bearer token

Pass Authorization: Bearer tsk_live_... in every request. Base URL: https://api.triagly.com/v1.

3

Query or submit

GET /feedback to query. POST /feedback to submit. GET /stats for aggregates. GET /export for bulk downloads.

Common questions.

What happens when I submit feedback via API?

It flows through the full AI pipeline — summarization, classification, sentiment analysis, priority scoring, tag suggestions, and duplicate detection. All automatic.

What are the rate limits?

1,000 requests per minute for reads. 100 submissions per minute per org. Rate limit headers included in every response.

Is there a webhook for new feedback?

Not yet, but it's on the roadmap. For now, poll the list endpoint or use the MCP server for real-time agent access.

More features.

See it in action.

30-day free trial. No credit card. Your first weekly brief arrives Monday.

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