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Turn scattered customer feedback into product decisions.

Triagly finds the patterns hiding in your feedback and delivers a Weekly Decision Brief every Monday — what to fix, what to ship, what can wait.

Built for founders and small product teams who'd rather ship than triage.

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Triagly — Weekly Decision Brief

Good morning —

40 items this week, 3 need attention — Clients accessing internal team channels is top priority. Feedback up 54%.

This week's analysis

Theme: This week is about security and privacy failures — clients can access internal team channels and mobile reliability is breaking down.

Connection: The client channel access creates an immediate confidentiality breach while mobile crashes compound user frustration and erode trust.

Priority: Fix the client channel access first — it's exposing sensitive pricing discussions and project details that could damage client relationships and agency credibility.

Urgent Issues

BugCritical · 3 mentions

Clients accessing internal team channels

User reports with urgency — privacy breach concerns create immediate alarm.

View details →

BugHigh · 2 mentions

App crashes when sharing images

Reproducible on iOS 17. Users report it started after last Tuesday's update.

View details →

Quick Wins

Add keyboard shortcuts for common actions

3 mentions · 2 users · “Multiple users want keyboard shortcuts for navigating feedback and triaging items faster.”

View details →

Trends

Mobile app functionality issues (+1 from last week) - 4 mentions (+33% from last week)

“Mobile app crashes when sharing images and delayed push notifications are increasing user reports, particularly on iPad.”

View details →

Email delivery and access issues (+3 from last week) - 11 mentions (+38% from last week)

“Client invites expire too quickly, causing issues with team notifications and email delivery, leading to increased mentions.”

View details →

Week in Review

Feedback

40 (+14 ↑54%)

Bugs

16

Urgent Issues

2

Feature Requests

10

Sentiment

Mostly Neutral (slight improvement)

Quick Wins

1

40 items · 1 duplicate merged · 39 unique

How it works

Three steps. Two minutes a week.

Triagly handles collection, classification, and pattern detection. You just read the decision brief.

01

Feedback flows in

Forward emails, connect Slack, import a CSV, or embed our widget. Triagly collects feedback from wherever your users already are.

02

AI finds patterns

Triagly groups duplicates, scores urgency, and spots trends — so you see what matters, not noise.

03

You get a decision brief

Every week: top issues, quick wins, trending requests, and clear recommendations. In your inbox or Slack. Done.

That's it. No onboarding flows. No taxonomy to configure.

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No credit card required

Why Triagly

From feedback noise to product decisions.

Most feedback tools store data. Triagly tells you what it means and what to do next.

Decisions, delivered

A decision brief arrives every Monday with prioritized issues and recommendations. The weeks you're too slammed to look at feedback are exactly when you need this most.

Find the issues your team missed

Eight people reported the same problem in different words. You'd never connect them in a spreadsheet. Triagly catches it automatically.

Know what to build in 2 minutes

The decision brief is opinionated on purpose. Urgent bugs, quick wins, trending requests — ranked by what actually matters, not what came in last.

When something can't wait until Monday

A single critical bug. A spike in negative sentiment. A sudden surge in reports. When AI detects something that can't wait, you get an email immediately — not next week.

Stop guessing what customers need.

Takes 5 minutes to set up. Get a decision brief every Monday.

✓ No onboarding flows✓ No taxonomy to configure✓ Priorities delivered every Monday
Start 30-day free trial

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