About Triagly
Triagly started with a simple frustration: valuable feedback was scattered across emails, Slack, support tools, and spreadsheets. None of it was organized, and none of it was actionable.
We built Triagly to fix that. It collects feedback from wherever your users already reach you — email, widget, Slack, Zendesk — and normalizes it into a single structured dataset. AI runs continuous analysis: classification, deduplication, pattern detection, priority scoring. Then it delivers that intelligence however you work: a Monday brief in your inbox, answers via AI chat, real-time alerts for critical issues, or direct query access for your AI tools via MCP.
No manual triage. No taxonomy to configure. Just intelligence, delivered wherever you work.
What we believe
Decisions over data
Most feedback tools give you data. Triagly tells you what it means and what to do next.
Action over analysis
The goal isn't more data — it's knowing what to do next. Every brief ends with a clear next step.
AI-native from day one
The feedback dataset isn't just readable by humans — it's queryable by AI tools. Built for where product work is going, not just where it is.